Industries / Housing Authorities

Dependable, Compliant IT for Public Housing Authorities

Public housing agencies run on systems that have to stay up, stay secure, and stay audit ready. Diverse Tech Services keeps your technology working so your team can focus on housing families, not chasing IT problems.

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  • Serving Indiana since 1999
  • Largest Indiana-based MBE in IT
  • Indianapolis NOC, 24/7 support
  • IBJ-ranked IT firm
Dependable, Compliant IT for Public Housing Authorities
Trusted by Midwest organizations that cannot afford downtime 25+ years in business Indianapolis Network Operations Center 24/7 monitoring across Indiana We handle IT, so you can handle business

IT built for the realities of public housing

Housing authorities carry a heavy load. You manage waiting lists, family files, HUD reporting, inspections, and audits, all while serving residents who depend on you. When a server goes down or a phishing email slips through, the cost is not just inconvenience. It is families waiting and staff searching for paper instead of helping people.

Diverse Tech Services is an Indianapolis based managed IT provider and the largest Indiana based Minority Business Enterprise delivering IT services. Since 1999 we have kept Midwest organizations running with practical, phased technology work, not disruptive overhauls. We learn how your agency actually operates, then keep your systems dependable, secure, and ready for the next audit.

Our approach

Connect, Protect, Advance

A simple framework that keeps your operations steady today and ready for what comes next.

Connect

We keep day-to-day operations running and prevent failures before they hit your staff or residents. Proactive monitoring from our Indianapolis NOC means problems get caught early.

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Protect

Security is ongoing work, not a one-time setup. We protect resident and family data, defend against credential theft, and keep you ready for audit and retention requirements.

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Advance

We automate routine work, like digitizing paper family files into a searchable system, so your people spend time helping families instead of hunting through filing cabinets.

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What we deliver

Core IT services for housing authorities

Everything a public housing agency needs to stay operational, secure, and compliant, from one accountable Indianapolis partner.

Managed IT & helpdesk

Day-to-day support plus proactive monitoring so issues are handled before they slow your team down. Responsive help from people who know your environment.

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Cybersecurity

Email and identity security, protection against phishing and credential theft, and controls suited to the sensitive resident data you hold.

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Backup & business continuity

Reliable backups and tested recovery so a hardware failure, ransomware attempt, or outage does not stop you from serving families.

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Records modernization

Turn paper family files into a secure, searchable digital foundation. Less time searching, more time helping, with retention and audit readiness built in.

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Network design & operations

Networks designed for reliable, secure access across your offices and for staff working in hybrid environments.

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Technology procurement

Hardware and software sourcing with cooperative purchasing options, so you get the right equipment at the right value without the runaround.

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1999
Serving Indiana since
25+
Years in business
24/7
Monitoring & support
MBE
Largest Indiana-based IT MBE

Compliance & audit readiness

Ready for the audit before it arrives

Public housing agencies live with retention rules, inspections, and reporting deadlines. We build your technology so the records, security controls, and access logs you need are in place and easy to produce, not scrambled together at the last minute.

  • Audit and retention readiness built into how your data is stored
  • Secure access for hybrid and remote staff
  • Email and identity protection against credential theft
  • Sensitive resident and family information kept protected
  • Human judgment preserved on sensitive document handling
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How we work

A phased plan, not a disruptive overhaul

We meet you where you are and improve things in steps that fit how your agency runs.

  1. 1

    Assess

    We start with a free risk assessment of your current systems, security posture, and pain points, with no pressure and no obligation.

  2. 2

    Stabilize

    We fix the gaps that put you at risk, lock down security and backups, and get monitoring in place so your operations stay steady.

  3. 3

    Modernize

    We phase in improvements, from records digitization to network upgrades, on a timeline that does not disrupt your staff or residents.

  4. 4

    Support

    Your team gets ongoing 24/7 monitoring and responsive helpdesk support from our Indianapolis NOC, so technology stays one less thing to worry about.

Questions

Housing authority IT, answered

Do you work with public housing authorities specifically?
Yes. Housing authorities are one of our core industries. We understand the mix of day-to-day operations, sensitive resident data, retention requirements, and audit readiness that public housing agencies deal with, and we tailor our managed IT and security work to fit.
Can you help us move from paper family files to digital records?
Yes. Records modernization is one of the most common projects we run for housing authorities. We turn paper files into a secure, searchable digital foundation so staff stop searching for paper and spend more time helping families, with retention and audit readiness built in.
How do you protect sensitive resident data?
Security is ongoing work for us, not a one-time setup. We layer email and identity security, defend against phishing and credential theft, secure remote and hybrid access, and keep backups tested so resident and family information stays protected and recoverable.
What does the free risk assessment include?
We review your current systems, security posture, backups, and the issues slowing your team down, then walk you through where you stand and what to prioritize. It is a no-pressure conversation with no obligation.
Are you local to Indiana?
Yes. We are based in Indianapolis at 7135 Waldemar Drive and operate our own Indianapolis Network Operations Center with 24/7 monitoring and support across Indiana. We have served Midwest organizations since 1999 and are the largest Indiana based MBE providing IT services.
Do you handle technology procurement too?
Yes. We source hardware and software with cooperative purchasing options, so your agency gets the right equipment at the right value. Procurement, support, and security all come from one accountable partner.

Let us handle IT, so you can handle housing

Start with a free risk assessment. We will look at where your technology stands and where it needs to go, with no pressure and no obligation.

Get a free risk assessment

Talk to an Indianapolis IT team that gets public housing

Call, email, or stop by. We are happy to talk through what your agency needs.